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Privacy Policy
Last Updated: November 25, 2024

At Soul Vault AI, we highly value your privacy and are committed to protecting your personal data. This privacy policy explains what data we collect, how we use and safeguard it, and your rights regarding your data.

1. Data We Collect

When using the SOUL Vault AI platform, we may collect the following types of data:

1.1. Information You Provide:

  • Name, surname, and contact details (email, phone number).

  • Payment details (credit card information) for processing payments related to services such as AI avatar creation.

  • Data you provide during registration or profile setup.

1.2. Information We Collect Automatically:

  • IP address, device type, operating system, and browser.

  • Visit logs and interaction history with platform content.

  • Data on your preferences and services used, such as AI avatar creation.

1.3. Information From Third-Party Sources:

  • Social media accounts, if you choose to link them to our platform.

  • Payment systems and third-party service providers for processing transactions.

2. How We Use Your Data

We collect and process your data for the following purposes:

  • Providing access to the platform and its features.

  • Processing payments for services like AI avatar creation.

  • Optimizing user experience, including personalized recommendations.

  • Ensuring security, preventing fraud, and maintaining platform integrity.

  • Conducting marketing and advertising campaigns.

  • Analyzing user behavior to continually improve our services.

3. Sharing Data

We may share your data with third parties only in the following cases:

  • Service Providers: Companies that help us provide services, such as payment processing, hosting, and analytics.

  • Law Enforcement: If required by law or to protect our rights.

  • Advertising Partners: Anonymized data may be shared for improving ad targeting.

We never sell your personal data.

4. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request information about the data we hold.

  • Correction: You can update or correct your data.

  • Deletion: You can request the deletion of your data unless prohibited by law.

  • Restriction of Processing: You can limit the use of your data.

  • Data Portability: You can request the transfer of your data to a third party.

To exercise these rights, please contact us using the information below.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. How We Protect Your Data

We use modern encryption technologies, data protection systems, and regularly update our security measures to prevent unauthorized access, loss, or alteration of your data.

7. Use of Cookies

SOUL Vault AI uses cookies to enhance the functionality of the platform. These files help remember your preferences, analyze on-site behavior, and provide personalized content. You can adjust your browser's cookie settings.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of changes through our platform. Please check this page regularly.

9. Contact Information

If you have any questions about our privacy policy or how we handle your data, please contact us:

Email: hello@soul-vault.com

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